OIT Networking & Monitoring Services

Changing the Host Database (non-Dormnet)

Use the commands below to add, change, and delete entries in the Princeton University Host Database.

These commands should not be used for entries associated with Dormnet subscriptions. To subscribe to Dormnet, change an entry associated with a Dormnet subscription, create an additional Dormnet subscription, unsubscribe from Dormnet, etc., see Changing the Host Database (Dormnet).

If you are unfamiliar with the Host Database, please review the General Information below. It should answer most questions you may have about how your request will be processed.


Contents

  1. Commands (Web Forms)
    1. Add a New Entry to the Host Database
    2. Change an Entry in the Host Database
    3. Delete an Entry from the Host Database
  2. General Information
    1. Processing Time
    2. Notification of Outcome
    3. If You Cannot Use the Host Database Web Forms

Commands (Web Forms)

Use these Host Database Web forms to add, change, and delete Host Database "office" entries.

Add a New Entry to the Host Database
Select this to add a new entry to the Host Database. You will need to provide your OIT LDAP Directory netid and password.

If you are eligible for Dormnet (for example, a presently-enrolled undergraduate student, a presently-enrolled graduate student, a special student, an enrollment-terminated/degree candidacy continuing student, or an undergraduate departmental computer user) who wishes to subscribe to Dormnet, this is not the correct choice; this will create a new entry for an office device. Instead, Subscribe to Dormnet.
 

Change an Entry in the Host Database
Select this to change an existing entry in the Host Database.

To change an existing entry, you must already be listed as one of the Technical Contacts for that entry, or be one of the Departmental Contacts associated with the Department Name listed in the entry. You will be prompted for your OIT LDAP Directory netid and password. (Some OIT technicians are also authorized to make changes for others.)
 

Delete an Entry from the Host Database
Select this to delete an existing entry from the Host Database.

To change an existing entry, you must already be listed as one of the Technical Contacts for that entry, or be one of the Departmental Contacts associated with the Department Name listed in the entry. You will be prompted for your OIT LDAP Directory netid and password. (Some OIT technicians are also authorized to make changes for others.)
 


General Information

You will be prompted for your OIT LDAP Directory netid (a.k.a. userid) and password. In the text below, your OIT netid is referred to as yournetid.

Your netid and password are transmitted over a secure connection, using SSL or TLS. If your Web browser does not support SSL or TLS, you cannot use this service.

If you are changing or deleting an existing Host Database entry, yournetid must be one of the Technical Contacts listed for the entry, or be one of the Departmental Contacts associated with the Department Name listed in the entry. (Some OIT technicians are also authorized to issue these commands.)

If you use the Host Database Web forms to request the addition, change, or deletion of an entry in the Host Database, your request will be submitted for automated processing. (A copy of the request will be mailed to yournetid@princeton.edu, for your information.)

After you are done submitting your request, remember to log out of the Host Database Web Service by quitting from your Web browser.

Processing Time

A request submitted via the Host Database Web forms is normally processed within one business day (often in just a few hours), and then email is then sent to yournetid@princeton.edu indicating that your request has been processed. That email does not indicate the outcome of the request, just that it has been processed.

Some requests involving office (i.e. non-Dormnet) entries can take up to three business days to be processed, as they require staff review or manual handling:

Until your request is processed, it's not a good idea to try to submit another request affecting the same entry (e.g. an add followed by a change, or a delete followed by an add). The second request generally won't work; wait until the first request is processed, then submit the second request.

Notification of Outcome

If your request successfully adds, changes, or deletes an entry in the Host Database, another piece of email is sent to all of the Technical Contacts listed in the (resulting) Host Database entry, indicating the result of processing the request. (Assuming you are one of the Technical Contacts, you will receive this email.) This email is also cc'd to all of the Departmental Contacts associated with the Host Database entry's DEPARTMENT, except those Departmental Contacts who choose not to receive such email.

If there is an error in your request, email is sent back to the person who submitted the request, describing the problem. That email is sent to yournetid@princeton.edu. (No other mail is sent to the Technical Contacts or Departmental Contacts.)

If You Cannot Use the Host Database Web Forms

There may be times you need to add, change, or delete an entry in the Host Database, but cannot use the Host Database Web forms above to submit the request.

For example, a few database fields cannot be changed via the Web.

In those unusual circumstances, please send email to hostmaster@princeton.edu ; in your email include both the request and why you could not use the Host Database Web forms to submit it.

Requests sent via email instead of via the Host Database Web forms will generally take longer to process, as staff must handle emailed requests manually. Assuming your request contains no errors and does not require any special handling, it will usually be processed within three business days of when the email arrives at hostmaster@princeton.edu . Requests containing errors or requiring other special handling may take longer. Therefore, for the fastest turnaround, it is to your advantage to use the Host Database Web forms whenever possible, and to make sure the information you submit contains no errors.

If you send a request via some means other than email to hostmaster@princeton.edu or the Host Database Web forms above, you should anticipate additional delay, beyond that described above for requests sent via email to hostmaster@princeton.edu . This is because someone will need to re-route your request to email to hostmaster@princeton.edu . In particular, note this includes any time you place a Host Database Services Now (SN@P). And it also includes any time you misdirect a Host Database request to OIT staff members' personal email addresses.

It is best to use the Host Database Web forms above to submit any Host Database requests supported by the Web site, as most such requests are processed automatically. Requests sent any other way will always require manual handling. If you send requests via email, Services Now (SN@P), or via any mechanism other than via the Host Database Web forms above, and these requests could have been submitted via the Host Database Web forms above, handling of these requests may be delayed (beyond the usual time described above for manual handling) to allow us to give priority to customers whose manually-submitted requests truly required manual handling.


A service of OIT Networking & Monitoring Services
The Office of Information Technology,
Princeton University
Last updated: July 8 2016